National Book Week comes to LadysmithNational Book Week comes to Ladysmith


Jacó Happenings

first_imgNo related posts. Paul and Cassidy Barbeau have relocated their Pura Vida Pantry to a large, outdoor setting in Herradura, with tropical garden seating for 16. The same inventive and healthy meals are offered daily, as well as raw, vegan and gluten-free snacks (also available for takeaway).Cassidy Barbeau can prepare weekly meal plans for specialty diets. She offers private cooking lessons, and Paul Barbeau is growing some of the finest wheatgrass around. Juice cleanses and wellness detoxes are available through the pantry as well. Call 8733-4811 for more info, or email Bain from Costa Rica Pools has taken the lead on beach cleanups in Jacó. Together with John Walker and The Central Pacific Chamber of Commerce, Glen has been instrumental in motivating locals, tourists and business owners to take pride in keeping Jacó clean. More than 30 people have volunteered in what will now be a monthly event, every third Monday of the month. If you or your business would like to be involved, contact Glen at or the chamber at The chamber will be having its annual public meeting June 26 at 7 p.m. in Balcón del Mar.–Christina Facebook Commentslast_img read more

PHOTO STORY Costa Ricas Slut Walk 20

first_imgAccessibility Without Exclusion Party (PASE) presidential candidate Óscar López recentlysaid in a radio interview that there was a “thin line between consent and rape.”Those statements prompted outrage across the country, and the response was Slut Walk 2.0. Protesters last Friday night rallied to denounce López’s comments, as well as to speak out against Costa Rica’s ban on abortion, the Catholic Church’s position on social issues and violence against women, among other issues.The march began at 8 p.m. in Parque Central, in downtown San José, and then headed east on Avenida 4, past the National Theater, and then west on Central Avenue to Parque Central. Here are some photo highlights. Share your reactions with other Tico Times readers on our Facebook here. No related posts. Facebook Commentslast_img read more

Tico musician Tapado Vargas debuts song video cowritten with pop superstar Alanis

first_imgRelated posts:Neil Young vows Starbucks boycott over GMOs San José’s newest coffee shop – on wheels Lana Del Rey evokes classic singers in dark ‘Honeymoon’ Rolling Stones to tour Latin America Facebook Comments Pop icon Alanis Morissette teamed up with Costa Rican percussionist and Latin Grammy winner Carlos ‘Tapado” Vargas to release over the weekend the song “The Morning,” along with an accompanying video recorded for the upcoming documentary “A Small Section of the World,” scheduled to premiere at DOC NYC Festival on Nov. 14 before its release in theaters in December.The documentary tells the story of a group of Costa Rican women from Biolley (ASOMOBI), a rural area in the southern Pacific canton of Buenos Aires, whose ideas sparked a revolution in the coffee growing world.“After a crisis, the men of the village left in search of work and the women came together to imagine a different future for themselves, their families and their community by building their own coffee mill. They are the first women’s run micro-mill in their country,” the documentary’s official website states.See the trailer for “A Small Section of the World”:center_img Vargas, a member of the renowned Costa Rican bands Editus and Malpaís, co-wrote the song for the documentary and recorded with 16 Costa Rican musicians, including Editus’ Edín Solís. He used coffee beans and other tools used in coffee processing to create percussive elements for the track.The song was commissioned by Italian coffee giant Illy and is now available for purchase on iTunes.“By downloading ‘The Morning,’ you are helping to enrich the lives of women looking to educate and empower themselves in the world of coffee,” a message posted on the documentary’s website states. “Proceeds from every song purchase are matched by the Ernesto Illy Foundation and then go directly towards providing scholarships for women around the world to earn a master’s degree in coffee and economic sciences and expanding the programs available to women,” the message adds.“I just basically live for the feminine being and beauty — really talking about it and extolling the virtues of the feminine being celebrated in men and women alike,” Morissette told entertainment magazine The Hollywood Reporter, referring to the collaboration.Directed by Lesley Chilcott, producer of renowned documentaries such as “Waiting for Superman,” and “An Inconvenient Truth,” “A Small Section of the World” will open in U.S. theaters on Dec. 5.Recommended: Teaching pride in rural livingWatch a video clip for Alanis Morissette’s “The Morning,” featuring Costa Rican percussionist Tapado Vargas:last_img read more

Despite doubling of staff Costa Ricas judicial branch resolves far fewer cases

first_imgThe number of cases resolved by Costa Rican courts has declined precipitously over the past 13 years despite a doubling of judicial staff over the same time period, according to a new report from Costa Rica’sState of the Nation Program.The “State of Justice” report also found that resolution of legal complaints is increasingly expensive for the country, in part becuase of the justice system’s large number of employees.Per capita, the judicial branch has doubled its staff since 2000, from 120 employees for every 100,000 citizens to 238 employees for every 100,000 in 2013. This increase, however, did not translate into greater efficiency in terms of the number of cases prosecuted, the report found.In fact, the justice system may be much less efficient now than it was at the start of the millenium.In 2000, a total of 841 cases were resolved by a single court, meaning they ended without any appeals to higher courts. But that number dropped to 486 by 2013, according to the report.Costa Rican judges issued an average of 958 sentences in 2000, but by 2012 that figure was just 143.Also, the justice system began promoting alternative dispute resolution in 2000, but these mechanisms were only used in 1.3 percent of cases evaluated in the report.The report was the first time the State of the Nation Program has evaluated the country’s justice system. The program is a collaboration between Costa Rica’s public universities and the government ombudsman’s office.Supreme Court President Zarela Villanueva said justices acknowledge the “weakness in efficiency” highlighted by the report. But she said the increase in staff is justified by the growth of services offered, as well as new departments and facilities created in recent years to provide citizens with more effective service.The report also highlighted the large number of legal complaints that never make it to court. That can be a good sign, State of Justice coordinator Evelyn Villareal explained.In 2013 judicial offices received nearly 600,000 complaints, of which 65 percent were dismissed or archived, meaning they did not end in a trial or final ruling. In one of every three cases, a judge dismissed a complaint for lack of merit.Of all criminal complaints filed in 2013, 32 percent were archived by the prosecution, meaning they couldn’t attribute a crime to any suspect. Another one-third of complaints were rejected because of weak evidence.Only 15 percent of criminal complaints ended in a sentence, of which 8.7 percent resulted in conviction while the remaining 6.5 percent resulted in acquittal.Villareal conceeded that the report didn’t reflect the full reality of Costa Rica’s justice system. (But) “it is a starting point for research in areas not previously investigated in the country,” she said.The study is available on State of the Nation’s website (in Spanish). Facebook Comments Related posts:Legislative hearing on Supreme Court justice facing rape charges delayed until next week Supreme Court re-elects Jorge Chavarría as Costa Rica’s chief prosecutor despite protests No prison sentences for petty theft, lawmakers propose Costa Ricans report increasing safety concerns; 2016 is set to become most violent year on recordlast_img read more

Happy Childrens Day

first_imgStudents from the Franklin Roosevelt school in San Pedro, Montes de Oca, celebrate Children’s Day with carnival rides in the plaza in front of the school, east of San José. Facebook Comments No related posts.last_img

AMBER to create 350 new research positions from 20192025

first_imgAMBER, the SFI Research Centre for Advanced Materials and Bio-Engineering Research headquartered at Trinity College Dublin, has today launched its second phase of the centre which will see 350 new research positions created directly between 2019 and 2025, while also supporting the Government’s Future Jobs Ireland initiative. This second phase is being delivered via €40 million in funding over the next six years through Science Foundation Ireland’s (SFI) Research Centres Programme, coupled with €77 million in cash and in-kind contributions which AMBER will raise in investment from industry and non-exchequer sources through their collaborative and international research activities.With a total employment of 1116 staff, during the first phase of the centre (2013-2019), AMBER generated 14,279 jobs nationwide in sectors such as biomedicine, pharmaceutical, energy and ICT. During this time, for every €1 invested, AMBER has helped the Irish economy to grow by €5. The AMBER centre has made valuable contributions to the economic and societal wellbeing of Ireland by partnering with over 40 companies from SME’s to Multinational Companies and attracting over €40 million in international research funding.New investment from government, industry and international research funding during phase two (2019-2025) will grow the Centre’s world leading academic and industry orientated materials science research in critical and emerging sectors of the economy, such as ICT, MedTech, manufacturing technologies and energy.Between 2019 and 2025 AMBER will bring together research clusters to address current gaps in knowledge, drive advances in materials science and engineering, and translate research excellence into new sustainable products and technologies for society and solutions for industry. AMBER’s work will create new materials and technologies that minimise environmental impact and build a sustainable future. The creation of 350 new research positions will also strongly contribute to the Government’s Future Jobs Ireland initiative by promoting interest in ICT, manufacturing technologies and energy, thereby ensuring that our economy is well positioned into the future.The funding will expand AMBER’s remit into the realm of materials for sustainability, developing Irish science to support a green revolution aligning with the All Government Climate Action Plan. It will play a significant part in tackling climate change and supporting the circular economy, through, for example, research into sustainable biopolymers as alternatives to synthetic polymers, and working with industry to reduce waste and increase resource efficiency.Other significant environmental impacts will be achieved through the development of novel energy technologies and innovative materials for energy harvesting, delivery, and storage. The development of new technologies to convert light into chemical energy, cost-effective thermo-electric generators and high-performing magnets for energy applications will all contribute to reduce environmentally damaging emissions and increase energy efficiency.AMBER scientists pioneering new technologiesAMBER scientists are pioneering new technologies that reduce power consumption in electronic devices and data centres, enable better batteries for energy storage, promote the capture and conversion of carbon dioxide and develop alternatives to petroleum-based polymers for consumer products. With a track record in materials science research rivalling other world-leading scientific institutions, AMBER research is creating new sustainable materials that will provide solutions for current problems and address future needs.AMBER currently partners with 40 companies across the fields of ICT, medical technologies and devices, as well as those in the sustainability and manufacturing. AMBER will continue to significantly scale its industry investment during the centre’s second phase, aligning its vision with Enterprise 2025, Ireland’s national policy document by the Department of Jobs, Enterprise and Innovation. AMBER will play a crucial role for both multi nationals and SMEs in driving innovation and will demonstrate economic impacts through retaining Irish-based multinationals, driving their research and development agendas. It will also attract new foreign direct investment to Ireland and investment from foreign-owned businesses within Ireland, strengthen SME investment in research and development and create new spin-out businesses.AMBER researchers are world leaders in the area of biomaterials for tissue regeneration, additive manufacturing, bioprinting and scaffold-mediated drug delivery, and will facilitate the development of new engineered implants, between 2019 and 2025, alongside researchers with expertise in immunology and 2D materials. Expected impacts in the area of health include the development of new therapies for the treatment of bone defects and heart attacks, peripheral nerve repair, joint repair and wound healing, as well as developing new methods for monitoring health.Minister for Business, Enterprise, and Innovation, Heather Humphreys TD said: “The second phase of AMBER will contribute hugely to the Government’s strategy to prepare now for tomorrow’s world, through plans like Future Jobs Ireland and Project Ireland 2040. The work done by AMBER previously has helped position Ireland as a world leader in research, further strengthening our global credibility across a number of different sectors.”Minister of State for Training, Skills, Innovation, Research and Development, John Halligan TD, said: “I congratulate AMBER on all of its success as it moves to the next phase. SFI Research Centres such as AMBER provide the basis for Ireland to move towards becoming an innovation leader, by providing new thinking and new solutions. We have many opportunities, including those I set out in the recently published National Space Strategy for Enterprise, it is important that we invest in excellent research to allow us to take full competitive advantage and deliver this potential.”Professor Mark Ferguson, Director General Science Foundation Ireland and Chief Scientific Adviser to the Government of Ireland, said: “The SFI Research Centre AMBER has contributed hugely to fundamental and applied materials science research. In only a short period AMBER has made incredible progress, in terms of increased academic and industrial collaboration, training PhD students for industry, winning competitive funding from the EU, producing excellent scientific results and public engagement. Science Foundation Ireland looks forward to continuing to support this world-class centre, increasing our ability to positively impact both society and the economy through excellent scientific research.”Dr Patrick Prendergast, Provost of Trinity, said: “AMBER has played a leading role in consolidating Ireland’s reputation for materials and bioengineering science research and this announcement highlights the ongoing ambition of the centre to create high-quality, high-tech employment opportunities for the future. AMBER has been a successful model for linking industry and academia, underpinned with fundamental research, and will continue to positively contribute to the economy and society. Trinity is committed to fundamental research and generating close links between industry and academia which AMBER will continue to forge and that will create new business opportunities for the future.”Ruairí Quinn, Chair of AMBER, said: “The second stage of AMBER will ensure that our researchers can carry out breakthroughs in some of society’s greatest challenges through collaboration and engagement with national and international academics, businesses and communities. With an expanded remit in training and researcher development, we can contribute significantly in preparing highly skilled individuals for the Irish workforce. The centre will continue to be a recognised model in Ireland for driving our international reputation in science and become one of the world’s leading materials science centres.”Professor Mick Morris, Director of AMBER, said: “As part of AMBER’s second phase, the centre will demonstrate significant impacts which will benefit individuals, communities, organisations and society both in Ireland and around the world. We will do this by delivering world-class materials science research and forming strategic alliances with industry, as well as significant collaborations with leading academics and clinicians. The quality of our scientific research is critical for AMBER in attracting and sustaining long term engagements with industry, providing a skilled workforce competing for non-exchequer funding and tackling global challenges.”last_img read more

The skills your workforce needs to adapt to technology and automation in

first_imgBy Constanze Harding & Ian MacRaeThe megatrends that are shaping your businessThe world of work is constantly evolving but the megatrends that will change businesses and economies are already here.  We will not be able to predict all changes and challenges that technology and automation will bring. What we know is that technology adoption will ripple through all functions and hierarchy levels of an organization. It will continue to challenge traditional roles and replace a significant number of roles that require repetitive tasks. For sure, this will move employees and managers into an uncertain future and there will be a change in the type of talent required, with a need for depth in digital skills such as data analytics and cybersecurity.Let us look at the data: The Office of National Statistics (ONS) estimates that 1.5 million of jobs in the UK (that’s 7.4% of the workforce) are at risk of being automated in lower skilled jobs and routine roles.Humans, however, are likely to become obsolete in many different sectors, independent of their role and skill level. A report by McKinsey estimated that by 2025, 1.1 million banking jobs will be automated in Europe and another 800,000 in the USA by 2025.Many of these roles will be automated or obsolete in the near future. That doesn’t mean the people in these roles will be obsolete. We argue that many of these employees have (or will need to develop) the skills, traits or capacity to be even more productive in the jobs of the future.Building Organizational CapacityIt would indeed be a difficult, damaging and expensive approach to assume that every role that can be automated is an employee needing to leave the company. The best way for companies to remain competitive and to adapt to the changes will be to attract the widest possible pool of talent and reskill those in the company that have the capacity to develop new skills, take on new responsibilities and step up to challenges.Companies have a competitive advantage in working with their own employees to build the capability and agility to adapt to the incoming megatrends. But this is not an endeavor managers should be putting off. Assessing and identifying those with the potential to develop into new roles, step up to uncertainty and challenge should start today. While it is impossible to predict the future, it is possible to identify the employees who are best at learning and adapting to change.We all know that the current employee talent pool is, and must be, a significant asset within the company.But in order to keep track with the rapid pace of change, it will be necessary to find employees who have the capacity and potential to learn quickly, who adapt to new responsibilities and who enjoy this. Equally, compensation and benefits programmes need to be considered, ensuring employees with the relevant skills and behaviours are appropriately rewarded and compensated.Retention is even more important when building an adaptive capability within the company. In the same way, you would build a leadership talent pipeline, build a talent pipeline of the most adaptive, agile and flexible workers. These are your reserves that can be rapidly deployed to new projects. To have the available capacity though, make sure this group is being managed and compensated appropriately – this group is highly mobile so they will not find it difficult to seek greener pastures if they are undervalued or under-utilized.The Questions for HR and ManagementManagement cannot be complacent. We believe that managers do not need to be tech gurus, nor do they need to be prescient. They need to be proactive in making sure that they are developing a talent pool of adaptive and flexible employees. This will be far less costly in the long run than trying to poach talent from companies who get there first.Management and HR are expected to support the strategic mission of the organization. Specific capability assessment and development programmes need to be established today in order to ensure their workforce is prepared for the future and that the right skills are represented in their organization. With disruptive forces driving the transformation of every kind, management and HR is forced to answer existential questions for their businesses:– Do you have a clear view of the required skills and capabilities across your workforce?– Do you have strategies in place to upskill and reskill employees for the future?– Are your leaders able to help ready the workforce of today for the jobs of tomorrow?– Do you have systems and development pathways set up to identify those with high potential to adapt?A New High Potential CohortLastly, we argue that it takes a shift in perspective on talent management to start building capability now. Why? Because traditional talent management systems look for high potential leaders by looking at the current skills within the company.  But going forward, it will be necessary to identify those within the company that have high potential to learn and adapt to new roles, capabilities and ways of working.Many still use a variation of Jack Welch’s 20-70-10 system. Twenty per cent is highly productive or high potential and should be developed, 70% is average and 10% need to go. But there is room for a bit more nuance. Twenty per cent may very well be high potential leaders. Twenty per cent are reliable technicians and twenty per cent have a high potential to be resilient and adaptive to change. Those groups don’t always overlap.When you’re looking for high potential, make sure that you ask the question “potential to do what?” If you ask the question of potential to build capability, you will notice that past performance is not enough anymore.Constanze Harding is an experienced Organisational Development Consultant and Business Psychologist. She helps organisations to improve their people performance, focusing on talent assessment and leadership development. Ian MacRae is the author of Myths of Work: The stereotypes and assumptions holding your organization back and his next book Myths of Social Media will be published in March 2020.last_img read more

AI and IoT Will the Marriage Work

first_imgThe fate of the furious, Rogue One- Stealing Data, The Dark Knight based on IoT, Metropolis, 200-A Space Odyssey, Blade Runner based on Artificial Intelligence and there are many more in the list.Wondering, what is this all about? Well, these are a few of the names of the movies based on the concept of IoT and Artificial Intelligence. That concept has fascinated filmmakers, directors and did not spare even Scientists. Though, we tend to view these examples from the lens of science and something which is more based on a hypothetical situation.But the reality is Artificial Intelligence and the Internet of Things is the mastermind behind the whole concept. And this remarkable relationship between these two things will be generating millions of dollars in the coming years. Meanwhile, the question remains: what is IoT and AI?Let’s find the definition one by one before proceeding ahead:Internet of ThingsThe simplest and easiest definition of IoT is giving internet connection to all the devices in order to make our daily work and chores easier and smarter. The device includes refrigerators, watches, speakers, televisions, and even automobiles. Hence, the concept does have the power to bring a great revolution in the coming year.Basically, the technology will help users to improve and simplify their lives along with satisfying the basic needs like operating television, washing machine, etc. The key features of IoT include:– Connectivity– AI– Sensors– Active engagement– Smart devicesArtificial IntelligenceSometimes, in computer science, AI is also referred to as machine learning. Intelligence that is demonstrated by the machines, a simulation of human intelligence is processed by machines, especially computer systems.Some of the activities computers with artificial intelligence are designed for-– Learning– Solving everyday problems– Planning– Speech recognition– Knowledge– Ability to manipulate and move objectsIn short, the Internet of Things is all about connecting machines and using the data generated from those machines whereas Artificial Intelligence is about simulating intelligent behaviour in kinds of machines. And together they have given birth to many things like-– Machine intelligence– Decrease in downtime– Work efficiency– Enhancement in product and services– Improvement in risk management– Advanced architectural  construction and many more things,But why do we really need these technologies?According to Deloitte, the acquisition of both AI and IoT startups already established themselves in the market in 2017 and there are higher possibilities that the concept is going to hit the market with record numbers.This is the reason, AI is becoming a perfect solution to manage and organize multiple connected IoT elements. Because IoT based smart systems generate a large amount of data that cannot be processed by traditional data processing applications or algorithms. Here AI methods play a significant role apart from working in the various domains which include business monitoring, healthcare applications, research, social network analysis, and many more things. Hence, many companies are applying the same concept in their everyday operations.Earlier, things which were impossible to imagine or done now can be seen transforming the whole procedure of doing things with ease. With the advent of technology and techniques, doing things is like eating a piece of cake, easy and tasty. This is the reason, be it reminding users regarding that they need to buy milk, salt, pepper, payment of bills, etc, is now live. But the soul behind the whole concept is Artificial intelligence.Assembling the whole piece, it seems it is essential to know why you should invest in AI application development. Since the essence of IoT devices is to gather data along with making use of it and placing data obtained from physical devices through machine learning allows us to expand upon those processes.Let’s figure out the benefits of both IoT and AI to understand their potential-–  Analysis and maintenance- The first and foremost benefit of both of these technologies is predictive analysis and maintenance. Predictive analytics basically refers to an analysis of prior data and based on the outcome, it predicts the possible future events and possibilities.And it will not be wrong that both AI and IoT are the soul of predictive maintenance. And many enterprises have accepted the idea. Shipping companies can also use predictive analysis to check and analyze their data in order to avoid possible failures in the future.–  Advanced and innovative- There is no denying that IoT based applications and deployments are influenced by Artificial Intelligence. The growth of AI lies in its capacity to fetch the insight of the information.This is the reason, IoT platform applications provide machine learning in order to establish analytics which is again the part of the AI. AI does have the potential and capability to predict operation requirements for the businesses many times faster.–  Accuracy- Analyzing data is a tedious and laborious task as human brains are limited to perform certain tasks at a limited rate. Hence, if the load of the works increases, there are higher chances of human error.To rescue firms and enterprises from such situations, IoT is breaking down the quantities of data coming and going through devices. And the driving force behind the whole procedure is machine and software. This is the reason, the whole process can be accurately done without the intervention of human and the outcome will be error-free along with improved accuracy rates.For instance- ATM transactions, online payments, e-commerce transactions are prone to fraud and other fraudulent activities. Hence, if the power of IoT and Artificial Intelligence is combined together, potential frauds can be detected and also can be taken into account in advance. And the whole of the strategy will result in no loss of money.–  Operational activities- Artificial Intelligence does have the potential to increase the operational efficiency of the business. How? Well, combining the in-depth insights which were obtained through the AI can be used to improve the overall business process from the very basic level. And the whole process will help in operation efficiency along with decreased costs.Meanwhile, the company working on a big scale which generally includes aeroplanes, ships, the insights generated from the AI can help them in order to modify their processes, along with improving equipment settings and inventory. Not just that, the insight will also help in decreasing the extra cost.–   Customer satisfaction- No matter how advanced your service is, customer satisfaction is the most important factor. Companies like Amazon are on the list who has kept their customers’ priority before anything else.But, most of the time, due to the language barrier, zone difference, and other issues, customer satisfaction becomes zero. Hence, in order to improve customer satisfaction, various companies are introducing chatbots to offer customers personalized experience along with solving their queries easily and effectively.–  Smart devices- Everything is smart today, be it smart TV, smart watches, smart security system, and many more things. Meanwhile, we are also equipped with intelligent and smart vacuum cleaners, lighting systems and many more.It seems all of these devices are the great blessing of AI, that is why AI is making life even more comfortable and easier. Not just comfort, AI systems can also detect the mood along with analyzing the interaction with home objects and also adjusting the temperature accordingly.With every passing day, AI and IoT are proving their worth and intelligence with better examples and procedures of doing things.By analyzing the data and writing, it is quite evident that AI and IoT both require each other and in the coming year, the marriage between them will get legalized badge. Till now, the technologies are quite beneficial in many domains. These domains are-– Healthcare– Travel and leisure– Logistics and transportation– Retails– Security– Surveillance– Last but not least, homeAlso, everything carries two sides, the same is the story of AI in IoT, there are a few of the challenges being faced by AI. let’s figure them out:– – Complexity- No doubt, the IoT is a complicated system as it includes many things, features along with the incessant flow of data. And the amalgamation of these things makes the process quite complicated and complex apart from making a complicated ecosystem.– – Legal and ethical issues- There are many companies coming up with different ideas in today’s cut-throat competition. Moreover, it also constitutes a territory that was not tested earlier with new guidelines and laws.– – Compatibility- There is no denying that the whole concept of IoT is a compilation of many parts, elements, and systems that are different in terms of time and space.ConclusionWinding up the whole content does not mean that the horizon of both IoT and AI is limited. There are so many things attached to the same thread which will slowly and gradually be discovered.While the IoT is impressive but it is nothing without the power and technique of Artificial Intelligence. In order to remain compatible with each other, the same level of development to function is also required. Due to the power of these two technologies, companies are also routing towards them in order to gain value in the market.———————————————————————————————————————Author Bio:Priyanka Juyal is the content writer with Mobile Application Development Company writing about the various genres of mobile development and technologies related to the same. Through her knowledge, skill, wit, and understanding, she focuses more on delivering the content in a simplified and easiest way. Her priority is to cover up new technologies and techniques for her audience. When not writing about techs and technology, you will find her writing poems, sketching, drawing, playing the guitar and touring in the valleys of Uttarakhand.————————————————————————————————————————–last_img read more

Salesforce Adds New Conversation Channels to Salesforce Essentials Giving Small Businesses Personalized

first_imgSalesforce, the global leader in CRM, has announced that they are delivering new conversation channels in Salesforce Essentials, the all-in-one CRM solution built specifically for small businesses. Salesforce Essentials empowers every small business to tap into the power of Salesforce with apps for sales and service that are easy to set up, use and maintain. Now small businesses can easily manage and engage with customers on their preferred channels including Facebook Messenger, Instagram, and YouTube, all while having a single view of the customer. Social media platforms like Facebook, Instagram and YouTube have been equalizing forces for small businesses—enabling them to reach billions of prospective customers and grow rapidly. As consumers have gotten accustomed to the instantaneous communication of these platforms, they expect a similar level of communication with the brands they engage with. Yet, small businesses have limited resources and can’t always provide the level of support customers want. In fact, 58% of SMB leaders say meeting customer experience expectations is a challenge for growth over the next two years. Now, with new conversation channels in Salesforce Essentials, small businesses have the ability to engage with their customers across these modern platforms right alongside tried and true capabilities such as phone and chat.Powering the Next Generation of Small Businesses Across Any Communication ChannelWith today’s announcement, Salesforce Essentials is providing everything a small business needs to offer a world-class sales and service experiences to their customers. New features for Salesforce Essentials include:Seamless conversations across social channels — Expanding on existing support of Facebook pages and Twitter, now small businesses can have real-time conversations with their customers over Facebook Messenger. For example, when a customer sends a company a question via Messenger, the message is routed to an employee who can have a live conversation over Messenger, directly from within Salesforce Essentials. With Instagram and YouTube, the employee gets notified when the customer makes a comment on a post or one of its videos and can respond from Salesforce.Real-time chat conversations from website or help center — Small businesses can add a Salesforce chat widget to their website, and have the chat routed to an employee who can maintain multiple chat conversations from Salesforce. This provides the employee with a complete view of the customer’s profile so they can step right into the conversation and view features like previous interactions, case history, open sales opportunities, or other information within Salesforce.Native phone support built into the #1 CRM — Make and receive customer calls with Lightning Dialer for Essentials, an out-of-the-box call center solution built right into Salesforce Essentials. When an employee makes or receives the call, the customer’s profile and account information are immediately available with a pop-up screen in Salesforce, giving them the full context and customer history to provide fast and personalized service. Calls are automatically logged within the contact and account activity history of Salesforce, reducing manual data entry and making sure that information doesn’t get lost.Easy channel setup with walkthroughs & live help — Salesforce Essentials offers small business customers a library of simple walk-throughs within the product to easily get set up with all of these new features in minutes—including guided overviews on key channels like Facebook Messenger, chat, and phone. A team of Essentials Coaches arisncluded during trials and the first 90-days of purchase to provide customers with any support needed via 1:1 live chat to get set up in no time.“We all expect real-time instantaneous communication today—whether it’s with our family, friends or favorite brands. Now Salesforce Essentials is giving small businesses the tools needed to manage customer communications across all those channels in one centralized spot,” said Marie Rosecrans, SVP, Salesforce Essentials and SMB.Salesforce Essentials: Helping Small Businesses Accelerate their GrowthSince launching in November 2017, Salesforce Essentials has quickly become the go-to solution for small businesses. Every quarter, thousands of new companies sign up for Salesforce Essentials to scale and grow their business. Here’s how a few companies are using Salesforce Essentials:G Photography — Owner and photographer Gwendolyn “G” Houston-Jack is a portrait artist specializing in creating lifestyle wall art of families and individuals. As G photography began growing, the company outgrew all of the systems it was using and was spending a significant time on deals that were dead to begin with. Houston-Jack knew she needed to find a solution that grew and scaled with her company. “When I switched over to Salesforce Essentials, I literally screamed with happiness in my home office! It’s definitely life changing. I never want to feel overwhelmed with my customer interactions. Rather, I want to feel aware and present,” says Houston-Jack. G Photography uses Salesforce Essentials to accelerate sales with a multi-touch work steam. With the standard sales dashboards in Salesforce Essentials, G Photography is able to keep all of her high priority deals, accounts, and goals front-of-mind and never let these interactions fall through the — Founded by CEO Chad Grills, his wife and COO Stephanie Postles, and Chief Content Officer Ian Faison, brings stories and sponsors together to create high-quality podcasts and shows around evergreen business, tech, health, and self-improvement topics. With just 10 employees, turned on Salesforce Essentials to track their roster of guests, manage their sales pipeline, and focus on the customer experience — whether in the office or working remotely from their phones. “Salesforce Essentials helps us prioritize customer service and growth. As a small business, it’s important to build trust with your customers while also making revenue predictable, says Grills.” launched their first podcast in March of 2018, and now they operate a network of 9 podcasts and a daily newsletter that reaches millions of business, tech, and self-improvement fans.PepTalkHer — Founder and CEO Meggie Palmer wanted to find a way to help women supercharge their success and close the gender pay gap. She created the PepTalkHer App, a coach in your pocket that helps women track everyday career wins and provides data to back up pay raise and promotion conversations. As a small business owner who is always looking for ways to save time, Palmer needed a technology and automation system to do the work for her and keep track of leads and potential revenue so she  turned to Salesforce Essentials. “Salesforce allows us to have a central hub of all of our prospective and current clients so that we can effectively market to them, talk to them and sell to them now and also into the future,” said Palmer. The PepTalkHer team uses Salesforce every day to help grow their community and empower women to reach their full potential.last_img read more

Amazon Continues Investments in Renewable Energy

first_imgAmazon has announced the company’s 65th and 66th renewable energy projects. Amazon’s newest renewable energy project will be located in Cork and will be the second Amazon Wind Farm in the Republic of Ireland. Once complete, the new Amazon Wind Farm will provide 23.2 megawatts (MW) of renewable capacity, with an expected generation of 68,000-megawatt-hours (MWh) of clean energy annually.Amazon’s newest renewable energy project in the U.S. will be located in Pittsylvania County, Virginia, and will be the seventh Amazon Solar Farm in the Commonwealth of Virginia. Once complete, the new Amazon Solar Farm will provide 45 megawatts (MW) of renewable capacity and is expected to generate 100,000-megawatt-hours (MWh) of clean energy annually. Both projects are expected to begin producing clean energy in 2020 and will supply clean energy to the company’s Amazon Web Services data centres, which power Amazon and millions of AWS customers globally.Additionally, Amazon’s investments in renewable energy were recently recognized in the Solar Energy Industries Association’s (SEIA) 2018 Solar Means Business Report, which ranked Amazon #1 in the U.S. for the amount of corporate on-site solar installed in 2018, and #2 for the total amount of solar installed to date. Amazon’s solar projects in the U.S. have offset the CO2 equivalent of more than 200 million miles of truck deliveries. Globally, Amazon has 66 renewable energy projects – including 51 solar rooftops – that are expected to generate 1,342 MW of renewable capacity and deliver more than 3.9 million MWh of clean energy annually.“Playing a significant role in helping to reduce the sources of human-induced climate change is an important commitment for Amazon,” said Kara Hurst, Director of Sustainability, Amazon. “Major investments in renewable energy are a critical step to address our carbon footprint globally. We will continue to invest in these projects, and look forward to additional investments this year and beyond.”Make Ireland a Leader in the Renewable Energy Space“Under the Climate Action Plan, we are committing that 70 per cent of Ireland’s electricity will come from renewable sources by 2030. Industry leadership is key to helping us reach this target,” said Richard Bruton, Ireland’s Minister for Communications, Climate Action and Environment. “This project is another example of AWS’s commitment to renewable projects in Ireland, adding clean energy to the grid, and supporting Ireland’s climate commitments. Construction will begin on this project this year and will start contributing to Ireland’s renewable energy capacity by 2020. We look forward to continuing to work with AWS as we strive to make Ireland a leader in the renewable energy space.”Beyond investments in wind and solar, Amazon has a long history of commitment to sustainability through innovative programs such as Shipment Zero, Frustration-Free Packaging, Ships in Own Container, investments in the circular economy with the Closed Loop Fund, and numerous other initiatives happening every day by teams across Amazon. Amazon has also implemented the District Energy Project that uses recycled energy to heat and cool more than 3 million square feet of office space. For more information on Amazon’s sustainability initiatives, visit read more

Moonwhale Blockchain Ventures Inc Confirms USbased Wired and Wireless Networking Technology Distributor

first_imgMoonwhale Blockchain Ventures Inc. Confirms US-based Wired and Wireless Networking Technology Distributor, WAV Inc. as Corporate ClientMoonwhale Blockchain Ventures Inc. is pleased to announce WAV Inc. as new corporate client. WAV Inc. is a value-added distributor of world-class wireless networking technology and provider of best-in-class support and services. WAV distributes the technology that connects your customers to the internet, from LTE and wireless broadband to networking and Wi-Fi.Growing Demand in Networking TechnologyAccording to MarketWatch, the Industrial Wireline Networking / Enterprise Network Equipment market will register a CAGR of almost 13% by 2023. One of the reasons that will drive industrial networking market growth is the increasing adoption of IIoT (Industrial Internet of Things). Implementing IIoT will enable industries to collect and analyze collect, analyze, and exchange data through numerous physical devices. Industrial Ethernet has become first choice in end-user industries to connect devices. These devices are embedded with sensors, software, and hardware. Ethernet offers a standard and converged network platform, therefore it fulfills all the connectivity requirements. This helps industrial companies in building a connectivity-enabled business strategy.Concurrently, over the next five years, the WiFi Access Point market will register a 9.3% CAGR in terms of revenue, the global market size will reach US$ 3580 million by 2024. WiFi Access Point is a networking device that allows easy access to the Internet over the air. Most access points look very similar to routers. An access point receives data by wired Ethernet and converts to a 2.4Gig or 5Gig Hz wireless signal. It sends and receives wireless traffic to and from nearby wireless clients, hence facilitates most connections for IoT devices.Technology Delivered Faster, Smarter with WAVWAV, Inc. is resolute in capitalizing the growing market demand for world-class networking technology. With ambitious expansion plans in the enterprise LAN and WLAN markets, (500 fastest-growing private companies in the United States in 2002) is aiming to disrupt the traditional product service offering to resellers.WAV now is developing a new model, which allows resellers to deploy their products to end customers at a very low monthly fee. For remote communities and municipalities, as well as for enterprises and SMEs it will be more efficient and simpler-to-implement connectivity infrastructure. The new model, the brainchild of WAV Founder Norm Dumbroff, aims to deliver global connectivity as the 4th utility, a standard which availability will be as natural as electricity or water supply. Another highlight, the upgrade path to the latest and greatest technology facilitated much more economically viable.Moonwhale will help WAV Inc. to structure and to bring the new model to the market, in America and beyond.“The growing adoption of IoT and IIoT is inevitable. The IoT industry is forecasted to earn $457 billion in revenues by 2020, and globally, there will be 75 billion connected devices by 2025. Therefore, the demand for wireline and wireless networking solutions will increase substantially in the coming years.” said Danny Christ, CEO of Moonwhale Ventures. He further added, “Norm’s brilliant solution can help communities, Smart Cities, enterprises and smaller businesses with an affordable and constantly up-to-date connectivity infrastructure. We are excited to be part of this new strategic approach.”When asked to comment, CEO of WAV Inc., Norm Dumbroff said, “Relying on Moonwhale’s experience will help us bring our concept to the market not only quicker, but in a more complete manner.  We are excited to be partnering with the Moonwhale team”.Follow WAV Inc. on social media:Twitter | Facebook | LinkedIn |About WAV Inc.Established in 1990, WAV, Inc. is a full-service distributor of LTE, wireless broadband, networking, and Wi-Fi equipment. Located in Aurora, IL, WAV provides its partners a competitive edge by offering extensive product knowledge & unmatched technical expertise, support for multi-vendor solutions, product availability, as well as professional value-added services for its VAR & WISP communities, including (but not limited to): technical support, predictive analysis services, FCC coordination and installation & diagnostics. “We Make the Internet Work”. For more information, call (800) 678-2419 or visit the web at Moonwhale VenturesBased in Singapore and the USA, Moonwhale is a Blockchain Technology Consultancy, providing full services to identify and implement Distributed Ledger Technology solutions within value chains of SMEs and Corporations. Moonwhale is also an STO Financial Advisory, offering companies strategic advice on Security Token Offering to finance business expansion or new ventures. A One-Stop-Shop to advise, structure and execute financial & business planning,  process & structure, token economy and issuance, secondary market onboarding, and exploiting strategic partnerships. Moonwhale Blockchain Ventures Inc. on social media:Twitter | Facebook | LinkedIn |More information about Irish Tech News and the Business ShowcaseFYI the ROI for you is => We now get over 1.5 million monthly views, and up to 900k monthly unique visitors, from over 160 countries. We have over 860,000 relevant followers on Twitter on our various accounts & were recently described as Ireland’s leading online tech news site and Ireland’s answer to TechCrunch, so we can offer you a good audience!Since introducing desktop notifications a short time ago, which notify readers directly in their browser of new articles being published, over 16000 people have now signed up to receive them ensuring they are instantly kept up to date on all our latest content. Desktop notifications offer a unique method of serving content directly to verified readers and bypass the issue of content getting lost in people’s crowded news feeds.Drop us a line if you want to be featured, guest post, suggest a possible interview, or just let us know what you would like to see more of in our future articles. We’re always open to new and interesting suggestions for informative and different articles. Contact us, by email, twitter or whatever social media works for you.Home If you would like to have your company featured in the Irish Tech News Business Showcase, get in contact with us at or on Twitter: @SimonCockinglast_img read more