Do the Work You Are Capable Of

first_imgOne summer I was invited to work for the husband of a family friend. The job was mindless, something anyone could do. It was also repetitive and mindless. But the pay was pretty good for a teenage kid, and I needed the money.I worked harder than anyone around me. I also worked faster than anyone around me. I was doubling and tripling the output of the full time employees, and it was not going unnoticed. The managers and supervisors were impressed, and they praised my work, even though I did not believe there was anything exceptional to what I was doing.At break, a number of the full time employees cornered me. They told me to slow down to the pace of the rest of the workers there. They told me that I was making them look bad, and that they were being paid for that level of production, so they weren’t going to work any harder.I was too young to know how to handle it, and I was intimidated by a group of much older people cornering me to insist I slow down. So, I ended up finding a way to work by myself, and at my own pace.Up until this point, I wasn’t aware that this mindset existed.Here’s the thing. When you do only the minimum work you are capable of, you will only be paid the minimum amount commensurate with that work. Withholding the real value you can create only ensures that you are never earn what you are capable of earning.The full time employees believed they were punishing the company by producing less than they were capable of, but in reality, they were taking money out of their pockets.A poor mindset leads to poor activities and poor results. Do the work you are capable of. Essential Reading! Get my 2nd book: The Lost Art of Closing “In The Lost Art of Closing, Anthony proves that the final commitment can actually be one of the easiest parts of the sales process—if you’ve set it up properly with other commitments that have to happen long before the close. The key is to lead customers through a series of necessary steps designed to prevent a purchase stall.” Buy Nowlast_img read more

Anand finishes second in Tata Chess

first_imgFive-time champion Viswanathan Anand had to be content with a second place finish following a draw with Ian Nepomniachtchi of Russia in the 13th and final round of 73rd Tata Steel Chess tournament in Wijk Aan Zee, The Netherlands.Viswanathan AnandThe World Champion could draw a big consolation from the fact that he would be the number one ranked player all over again as the results here proved that he will be overtaking world number one Magnus Carlsen of Norway in the next rating list.Hikaru Nakamura of United States won the title after drawing his final round game with Wang Hao of China.Nakamura tallied 9 points in all, a half point more than Anand in this category-20 super tournament between 14-players.The American not only performed way beyond his rating of 2751 but also finished ahead of the world’s top four ranked players.Anand got the better position with his black pieces but could not find a breakthrough AS Nepomniachtchi simply got an impregnable position in the endgame arising out of a Sicilian defense game.The Indian ace settled for a draw in 37 moves.”Disappointing,” Anand said after the final results were out.”When I reached a plus-four score (Four wins and rest draws), I felt I was well on my way to a final victory but Hikaru just kept winning, picking up six points in a row, which was quite amazing.”But I’m not unhappy; it’s difficult to be unhappy with a plus-four score. It’s a pity I didn’t manage to win the tournament but I think I performed above my rating, which isn’t bad at all,” the World Champion said.advertisementThe third place was shared by Magnus Carlsen and Levon Aronian of Armenia who both scored 8 points apiece. The last round of the tournament turned out to be a damp with all the games ending in draws for the first time in the event this year.- With PTI inputslast_img read more

Listen, Learn, Lead: How United Airlines CEO Oscar Munoz Turned the Company Around

first_imgMost people wouldn’t be able to weather the storm that United Airlines went through the past couple of years and still come out on top — but Oscar Munoz is not most people. On his 38th day as CEO, Munoz suffered a heart attack. Not long after, he faced another hurdle as he underwent and recovered from a heart transplant. Then, last April, a third-party security officer forcibly removing a passenger from a United airplane dominated the news cycle.  But despite these early setbacks, Munoz has managed to achieve impressive results during his tenure at United. After tenaciously gathering feedback from customers and employees alike through aggressive listening tours, Munoz quickly implemented policies that improved employee sentiment as reflected in United’s Glassdoor ratings, helping the company achieve “record-breaking on-time performance” and rising customer satisfaction scores.Indeed, since Munoz took over as CEO of United, the company’s Glassdoor rating has climbed from 3.3 to its current 3.9. Furthermore, Munoz was named to Glassdoor’s 2017 list of Highest Rated CEOs, receiving a 96 percent approval rating from employees during the eligibility period — an especially remarkable feat given that the previous United CEO, Jeffrey Smisek, left with a 42 percent approval rating.You might be wondering: What’s his secret? Munoz shared a few of his insights on leadership, employee engagement, and recruiting and retaining top talent at Glassdoor Recruit in Chicago during a 45-minutes conversation with Glassdoor CEO Robert Hohman. Here are a few of the key takeaways from his session.On United’s Hurricane Harvey relief efforts:“There’s nothing to marshal — it’s an immediate, trained response that we help people. We help our own, and we help the communities around us and it’s just a natural instinct. There are so many incredible heroic acts that our people do [for] customers every single day across the globe… that’s what keeps me coming back to work every day.”What got him through his health challenges:  “That support from our United family was incredible. Bags of mail would arrive at the hospital every morning. It was so emotional for my kids and my wife to read the respect that was being shown, and the thoughtfulness and prayers from the United family. That’s what’s shaping me and my efforts and focus — it’s what shapes everything I’ve done. Good [times] or bad, I know that the foundation of our company is this incredible group of human beings that would do anything for each other, and my job is to do anything for them as well so they can treat you as customers as well as they can.” On his early strategic decisions as CEO:“The team decided that our first north star objective was that we needed to regain the trust of our employees before we could do anything else, because over time they’d become disengaged and disenfranchised. We could not invest enough, we could not train enough, we could not provide enough credible, intelligent and strategic efforts… we had to regain the hearts and minds of these folks.” How United turned around employee sentiment:“A lot of people will stand on stages like this and describe the incredible level of intelligence and thoughtfulness and tactical direction. I did something really stupid simple: I just stopped and listened, and I listened intently. Before I got sick, it was 37 days [on the job], and I think I was in the office for about two of those — I [visited] every place I could go in an airport, all over the country, and I listened. After you listen, you’ve got to learn from what you heard…  and then lead. It’s easy to think that you’re so smart, that you know what’s wrong and you go fix that, but [employees will say] ‘I wanted my oil changed, why did you give me new tires?’ When they know that they’ve provided input, and that you’ve listened and learned from it and provided feedback, it makes a massive difference in the simple thing that I need in our business: human interaction and human connection… from that, we’ve built a pretty good dynamic that you see hopefully when you travel.”How United leadership responded internally to the turbulence around the forcible removal of a passenger in April: “It was about supporting our employees because for me, the objective is I cannot lose these folks. As much as people wanted me to potentially blame other people, I couldn’t do it because once they see someone who they think highly of — in this case, me — if they see them in a tough moment giving up on their principles and starting to blame somebody else, I think you start getting at the root and the heart of someone’s true principles, and I could not let that happen. So I had to support our employees despite the intense, massive, ugly scrutiny that we got because of that. It wasn’t them — it was policies and principles that got in the way of them doing the right thing, and those policies and principles I own, my company owns, my people own, and we’re going to fix those.”On whether CEOs have a responsibility to comment on social and political issues:“For me, being a Latino and having grown up and experienced bias, it’s very personal. But I have to separate my personal views and the views of my company. I cannot express them too loudly for fear that something might happen to the company because of it, but at the same time it’s difficult to be silent. I wrote a LinkedIn post just a little while ago, and one of my commentaries was, ‘This is not the United Airlines CEO speaking, this is just a simple guy who’s an immigrant, who’s grown up and [received] all of the incredible blessings this country offers.’ But because I can speak, I want to speak for those who can’t. It’s a balance, clearly… we can hide behind that as CEOs, but I choose not to, in a balanced way. I have a pulpit, but I need to use it wisely.” On balancing social responsibility with business performance:“Being a CEO, I have to build a company that’s not only principled in nature, but it also has to be profitable. We have to be in the marketplace, and we have to make tough decisions. And when you make those tough decisions, if you [have] that goodwill built up with your employees… they give you a lot of leeway. Compassionate is one word, but principled and profitable as a company is probably the broader term of what we’re trying to achieve.”On the advice he’d give to a younger version of himself:“Swing easy. If anyone’s tried to play tennis or golf, if you watch the professionals, their swing is almost effortless. I think early on in your career… you tend to be instructed to not be yourself, and that’s just a fundamental flaw, because you are who you are. When you start understanding who you are, both good and bad, and start playing to those strengths and shoring up areas of development, that makes a difference. I [worked] in really hard political and cultural environments… you always had to be impressing someone. I’m a pretty happy-go-lucky guy who just happens to have a level of intellect and connection, and sometimes it was strained in that place. I learned from there to say, ‘You know what? I’m not gonna be that. I’m just going to be myself and if someone doesn’t like that, I’ll go somewhere else.’”What he hopes his legacy at United will be:“Churchill said, ‘It may be the end of the beginning, but we still have a long way to go.’ Flying 100 million+ customers with 700 flights in the air at any point in time in the day, there are eventually going to be failures, so we’ll continue to work on and fix that, and leave a culture of people really wanting to care about you. Someone recently said, ‘Oscar, you have an ability to make everyone feel like someone, and that’s a wonderful thing.’ Of all the things people could say about me, I think I like that one [the most]. To all of you, you are someone in your own lives, and you are to us as customers.”This interview has been edited and condensed for clarity. 4.0★ 4.0★ Senior Developer – IIB United Airlines Chicago, IL 23 hours ago 23h Analyst – IT Cyber Security United Airlines Chicago, IL 4.0★ Ramp Service Employee – Part-Time United Airlines Chicago, IL 4.0★ Available Jobs at United Airlines Director – IT End User Services Engineering United Airlines Chicago, IL 4.0★ Developer – IT United Airlines Houston, TX 23 hours ago 23h Application Support Manager – IT United Airlines Chicago, IL Coordinator I – Operations EWR United Airlines Newark, NJ 23 hours ago 23h 4.0★ 23 hours ago 23h 23 hours ago 23h Senior Manager – IT Systems Engineering United Airlines Chicago, IL 4.0★ 23 hours ago 23h 4.0★ Transportation Agent [Part-time], DEN United Airlines Denver, CO 23 hours ago 23h 4.0★ See more jobs at United Airlines 23 hours ago 23h Sr Manager, Brand Communications United Airlines Chicago, IL 23 hours ago 23h 23 hours ago 23h 4.0★last_img read more

125 Conversation Starters For Virtually Any Situation

first_img Restaurant Manager Dyllan’s Raw Bar Grill Washington, DC 3.4★ See more Manager jobs Manager DayBlink Consulting McLean, VA A good conversation starter can transform an awkward, stilted conversation into an interesting, enjoyable discussion. That’s important in sales, as having several conversation starters up your sleeve will help you form connections with prospects, referrals, and potential partners.In other words, the ability to start a conversation translates to real business.What makes a good conversation starter?Open-ended: A broad question typically generates a far more engaging answer than a close-ended one.Non-routine: Breaking out of the standard weather and job-related questions will jolt the person you’re talking to out of autopilot. You’ll also make yourself more memorable.Professional: Some topics are more suited for your friends and family than strangers or near-strangers. Your questions should never make your conversational partner uncomfortable.Relevant: If you can, start a conversation about something timely or specific, such as your location, event, industry, jobs, or current interests. The other person will find it easier to contribute.To start great conversations, borrow from this list of 125 conversation starters.Conversation Starters to Use at a ConferenceConferences are chock-full of opportunities to ask thought-provoking, relevant, and engaging questions. You can discuss the specific event, its location, your industry, the other person’s objectives, what they’ve learned, and more.Which [speaker/panel] are you most excited for?Which [speaker/panel] did you most enjoy? Which did you find the most useful?If you could meet one speaker from this event, who would it be?If you could have your entire company watch a single session from this event, which would it be?If you were giving a presentation, what would the topic be?How does this conference compare to others you’ve attended?If you were running this conference, what would you do differently?What did you think of the talk [length, structure, style]?Have you gone to this conference before? What’s changed?What’s the most surprising thing you’ve learned? (If the conference isn’t over, add “so far?”)Why did you decide to attend?Are you planning on coming back next year?Are you here with other people? Do you prefer going to conferences solo or with a group?Are you doing any non-conference activities while you’re here? Alternatively: “Did you fit in any non-conference activities?”)Is this your first time in [city]? What do you think of it?Are you from the area? (If yes: “Do you have any [food, museum, shopping, music] recommendations?” If no: “Where are you from?”)Do you think the conference could benefit from being a day [shorter, longer]? Why?I wonder how many people would have attended this conference eight years ago — what do you think?I wonder how many people will attend this conference in eight years — what do you think?Do you go to a lot of conferences?What’s the first conference you ever attended?Would your company ever host a conference? (Or if they’re from a large organization: “Does your company host conferences?”)What conference — real or imaginary — would you absolutely hate to miss?Do you think [industry] needs more conferences? Less?What’s the primary reason you chose to attend [conference name]?What to Never Say When NetworkingConversation Starters to Use at an Industry EventAttending a highly specific event like a forum comes with some advantages. For one, you usually have a pretty good sense of which roles and interests the other attendees hold. When you’re blanking on topics, use this information.Have you been to any events hosted by [organizer] before?Why’d you decide to come to this forum?Is [theme of event] a major professional focus of yours?Why do you think they chose this specific theme?By any chance, have you read anything good about [theme of event]?Do you attend any other forums?Are there any upcoming events you’re planning on going to?Had you heard of [speaker] before this?Why do you think they chose [speaker]?Have you ever organized an event like this? What surprised you about running the scenes?If you could only remember one fact or insight from this [morning, afternoon, evening], what would it be?What were your thoughts on [specific point speaker made]?Do you have any predictions for how the discussion will go? (Or if the event is wrapping up: “Did the discussion meet your expectations?”)You look so familiar! Did you go to [previous event]?What are your favorite and least favorite things about working in [industry]?How long have you been in [industry]? Have there been any significant changes since you entered this space?If you could spend an entire day talking to any expert in our industry, who would it be?If you were in charge of this forum, and you had an unlimited budget, what would you do differently?Did you disagree with any of the points made?Did this event change how you think about [industry] and/or your role in [industry]?Do you frequently go to these types of events?How’d you learn about this forum?I’m in the market for a new [phone, computer, notebook, etc.], and I noticed you’re using an [iPhone 6, Lenovo Yoga, Moleskine notebook, etc.] — would you recommend it?If you had to sum up this event in three words, which would they be?The Right (And Wrong) Ways To Network At Any ConferenceConversation Starters to Use at a Networking Happy HourSocializing with strangers is always a little easier — or at least, more relaxed — at the end of the day. And in the case that the majority of attendees are local, you’ve got a ton of built-in questions about the city, how long they’ve lived here, what they like to do in the area, and so on at your disposal.As a general rule, your questions should be a little lighter than the ones you’d use at a conference or speaker event. Happy hours are for mixing work and play, so match your tone accordingly.What’s keeping you busy lately?Did you come here from work?What’s your favorite part about living in [city]? Least favorite?What do you think of this venue?If you could only attend one type of networking function for the rest of your life, would you choose breakfasts or happy hours?Have you tried any of the food? What’s good?What did you get done today?Why did you come tonight?How long have you lived in [city]?Why did you move to [city]?Do you think [city] is a place most people move to, or from?Where did you move to [city] from? What do you miss about your last town — and what were you happy to leave behind?If you could only go to one [restaurant, coffee shop, bar] in [city], which one would you choose?As [day of the week]s go, how was yours? (For example, “Did you have a good Monday, as Mondays go?”)At this time on a typical [day of the week], what would you be doing?I have a semi-important decision to make, and I’d love your input: Should I have [appetizer #1] or [appetizer #2]?I just learned “happy hours” were invented in the 1920s on naval ships — to make sea life a little less boring, sailors got daily breaks for wrestling and boxing matches. Do you prefer the modern or original version?If you could only eat one thing for the rest of your life, what would you choose?What’s the last new skill you learned?Are there any skills you thought would be crucial to your job that turned out to be unimportant?Are there any common misconceptions about your job?I read an article claiming nowadays everyone has a side project (or four). Do you agree? Are you working on anything on the side?Wow, I see a lot of phones out — the email addiction is real! Do you think your company could survive if your CEO banned internal email?Do you think you’re the only [title] in the room?If someone was making a movie about your current job, what genre would it be? What would they call it?8 Networking Strategies You Haven’t Thought of YetConversation Starters to Use at a Social EventYou might not think of your friend’s BBQ or neighbor’s block party as prime networking events — but as the most successful reps know, great sales opportunities can appear in unlikely places.However, steer away from job, career, or industry-related questions. Since you’re at a social event, less serious subjects are far more appropriate (and fun). Building rapport is your primary mission — after the party, you can figure out which new connections might benefit from your product.If you were in charge of the playlist, which song would you play next?You look like you could be in [random occupation]. Am I anywhere close?If there was $200 at stake, would you be willing to prepare the food using only lunch meat, the contents of the freezer, and basic kitchen staples?Have you tried any of the [appetizers, drinks, sides, etc.]? Any recommendations?Do you have a signature drink? (Gesture to their glass.)Is your [day/night] going like you expected?Do you prefer hosting events or attending them?Games at parties: Yay, or nay? Why?If you had to switch outfits with one person here, who would it be?Do you know most of the people here?If you could invite anyone to this party and they were guaranteed to show up, who would you ask?I’m trying to plan my next trip — have you traveled anywhere interesting lately?What do you think are the top three ingredients for a successful party?Would you rather only host fancy dinner parties or theme parties for the rest of your life?Great [shoes/haircut/shirt]! Where’d you get it?What are you reading?If you were stuck on a desert island with four items of your choice from this room, what would you bring?What’s the last movie you saw in theatres? Was it worth the trip?What do you not do? (Smile while you ask to show you’re being humorous.)Have you been to any great restaurants lately?Got any fun plans for the weekend? I need some inspiration so I don’t end up on the couch with some Netflix and Ben & Jerry’s.Gryffindor, Ravenclaw, Hufflepuff, or Slytherin?Did you fulfill your childhood dream?What’s the best gift you’ve ever gotten? My friend’s birthday is coming up and I’d love some ideas.Are you looking forward to anything in the next few weeks?The 8 Best People To Pick For Your Job ReferenceOpen-Ended Question Conversation StartersWhat’s the most interesting thing you’ve read lately?How many days do you think it takes you to scroll a mile on your phone? One day? One week?What’s a fact about you that’s not on the internet?If you could live anywhere in the world, where would it be?Do you have a go-to conversation starter for these types of events? What is it?Which blogs do you read?Do you listen to any podcasts? Which ones?You remind me of a celebrity, but I’m having trouble remembering their name … Whom are you normally compared to?Did you hear about the trend of dinner party hosts banning small talk? http://www.wired.co.uk/article/banning-small-talk Would you ever try that?Would you recommend the last documentary you watched? Why or why not?What’s something in your industry you consider underrated?What are your company’s unique traditions?If you could only [read, watch, listen to] one genre of [books, shows, music] for the rest of your life, which would it be?On what topic do people always come to you with questions?If you could spend one month at any period in the past — and you were guaranteed not to suffer any harm or change the course of history — when would it be?If you weren’t in [X profession], which one would you be in?Who was your childhood hero?What’s the best event freebie you’ve ever gotten?If you could publish a book on any subject, what would it be?Let’s say you could invite any three people in [industry, role, organization] to dinner. Who would you ask?What’s the last thing you learned outside of work?How do you feel about unlimited vacation policies? Do you think they work as intended?What’s one company perk you’d love to have?Have you taken any professional development courses lately?Would you rather work four 10-hour days, five 8-hour days, or six 6.5-hour days?The Ultimate Conversation StarterLast but not least, the ultimate networking question that you can ask anyone, anywhere, anytime:What do you love about what you do?This question gives people the chance to dig into their passions — automatically putting them in a good mood and making them more likely to enjoy your conversation. Plus, it’s a fresh twist on an old standby. You’ll instantly stand out from the hordes of other people making small talk.Which of these conversation starters are you mentally bookmarking for future use? Do you have any conversational silver bullets? Let us know in the comments.Browse Open Jobs 2.4★ 3.2★ 3.7★ 4.5★ 23 hours ago 23h 23 hours ago 23h 23 hours ago 23h Project Manager IA Interior Architects Washington, DC N/A Dealer Sales & Success Manager Spireon Washington, DC 23 hours ago 23h Available Manager Jobs 23 hours ago 23h 3.9★ 3.3★ 3.9★ Sales Manager Yelp Washington, DC 23 hours ago 23h 23 hours ago 23h 23 hours ago 23h Account Manager ThomasArts Washington, DC 23 hours ago 23h Restaurant Manager Red Lobster Suitland, MD Browse All Jobs 3.8★ Spa Manager XSport Fitness Fairfax, VA Banquet Manager National Press Club Washington, DC Restaurant Manager Chopt Creative Salad Company, LLC Washington, DC 23 hours ago 23h This article was originally published by HubSpot. Reprinted with permission.last_img read more

10 Toughest Job Interview Questions — And How to Answer Successfully

first_img 23 hours ago 23h 3.5★ N/A 23 hours ago 23h 5.0★ 23 hours ago 23h We’ve all been there—pleased that an interview was going really well until the interviewer threw out a real doozy of a question that you just don’t know how to answer. But you don’t have to panic. We asked career coach Hallie Crawford to give us advice on how to answer the most difficult questions you’ve ever been asked. (Yes, we pulled them from real interviews.) Here’s how to answer each really well.1. If your current employer had an anniversary party for you, what five words would be written on the cake to describe you?While it may seem silly, “this question is designed to reveal how you think your manager perceives you,” Crawford says. “Before answering, ask yourself: how do your coworkers describe you? What did your manager commend you on recently?” With the answers to these questions in mind, “don’t be afraid to get a little creative with your reply,” Crawford says. But don’t be too verbose either. “You don’t want to give the impression that your anniversary cake would be too big,” she says, “so try and keep the words short and sweet.”2. Who in history would you want to go to dinner with and why?Before you answer this one, ask yourself whom you admire, past and present. “Perhaps a writer, an actor, a scientist, or even someone from your industry,” suggests Crawford. Then, consider, “what do you appreciate about their accomplishments? Why do they inspire you? Why do you feel that you would be friends? What would you want to discuss with them at dinner?” Crawford prompts you to ask yourself. “Use these elements when answering.”11 Things to Never Say in an Interview, According to a Hiring Manager3. Name a brand that represents you as a person.Yep, not a brand you love—but one that embodies who you are. Now that’s a doozy. But it doesn’t have to be tough, Crawford says. “Think about your top personal values,” Crawford advises. “Now think about brands that also have those values. For example, if you value family and ethical practice, think about companies who are family-based, or create products for families who you know don’t do testing on animals, for example. Explain the values that you feel you share with the brand and why those values are important to you.”4. Please describe an instance where you had to make a decision without all of the necessary information.You came to the interview prepared, which means you have a list of accomplishments you can work from. Using an accomplishment for this question, “describe the situation and what information was missing and any measurable results achieved,” Crawford instructs. By using an accomplishment, you will show a hiring manager how you can persevere.5. Sell me on one idea, and then sell me on the opposite of that idea.“First of all, you want to think of an idea before you can start answering the question,” says Crawford. You may not have to come up with your own idea. “Ask the hiring manager if they have a specific idea in mind,” says Crawford. “If not, consider a recent idea that you discussed with your team or with coworkers. What was your position and why? What was the opposite position and why? Use those arguments. In this question, it is important that you sound convincing when presenting both ideas. This will provide insight into whether you are able to present ideas to your team—even if you don’t agree with the idea.”How to Answer the 50 Most Common Interview Questions6. If a coworker had an annoying habit, and it hindered your quality of work, how would you resolve it?This may seem like a perplexing question, but it’s “designed to get to you how you deal with others,” explains Crawford. “Draw from a real-life experience if possible. What annoyed you? How did you resolve it? Is there a more effective way to handle the situation if it would happen again? Identify the annoying habit and then outline the steps you would take to try and resolve the situation while maintaining a good relationship with your coworker.”7. What part of the newspaper do you read first? What does this say about you?“This kind of question is asked to get to know you better as a person,” says Crawford. And while “at first glance, this seems a fairly easy question,” she says, it’s not. So, “before you answer, think about what genre of articles appeals to you: technology, fashion, current events,” Crawford advises. “Now determine if there is a way to link the genre that appeals to you as a professional. For example, if you are drawn to articles about technology, you could explain that your love of technology means that you enjoy learning new ways of doing things, you are open to change, and look to stay on top of current trends.”8. Throw your resume aside and tell me what makes you you.This is another question designed not to trip you up, Crawford says, but to get to know you better. “Keep in mind that they may have looked you up online and have your cover letter, so do your best not to just repeat something they have already read about you,” she says. “Instead, is there a background story about how you got into your industry? Can you explain your unique selling proposition—why you are unique in your industry? Or, you could explain your top three values and why they are important to you.”6 Anecdotes You Need to Rehearse Before Your Next Interview9. What’s wrong with your past or current employer?At all costs, “remember that you want to avoid bashing your current or past employer and the company,” warns Crawford. “This question is designed to find out why you are looking for a new job. Instead of focusing on them, focus on you. Are you looking for more career growth that what is offered where you currently work? Or a more challenging position?”10. Tell me about the worst manager you ever had.Before you bash your last boss, “remember that your hiring manager has your resume and knows where you have worked, so your managers won’t be completely anonymous,” warns Crawford. “However, you might explain a type of management style that wasn’t ideal for you. And if you haven’t had a bad manager, don’t make one up. Let the hiring manager know that you honestly have gotten along with your previous managers, and focus on how you are able to work with different personality and management styles.” 3.7★ Diesel Mechanic Best Logistics Group Kernersville, NC Electrician Vicon Machinery Pevely, MO 3.7★ 4.7★ Night Time Clean-Up Crew Carwash Avon, IN 23 hours ago 23h 23 hours ago 23h Estates and Trusts Paralegal Donahue Fitzgerald LLP Oakland, CA Post Doctoral Psychological Assistant, Behavioral Medicine Ibemed Ontario, CAcenter_img Advisor Support Specialist Licensing & Registration Advisor Group Atlanta, GA 23 hours ago 23h Medical Assistant Henry Ford Health System West Bloomfield, MI 23 hours ago 23h N/A Browse Open Jobs 23 hours ago 23h Customer Service Representative Central Valley Community Bank Fresno, CA Orthodontist Afdent Fort Wayne, IN 23 hours ago 23h 4.8★ Account Servicing Representative Armco Credit Union Butler, PA 4.0★ 23 hours ago 23h 5.0★last_img read more

PSV striker Jurgen Locadia admits big Man Utd ambitions

first_imgPSV Eindhoven striker Jurgen Locadia admits he has dreams of playing for Manchester United.Locadia is regarded as among Holland’s best young players.He told NOS: “Manchester United is my dream, but via an intermediate step.“I like the path Georginio Wijnaldum has walked, from Newcastle United to Liverpool.”The 23-year-old was absent for the majority of last season with a groin strain, but still managed to rack up four goals and four assists in 11 starts.last_img

Everton spread wide net for U23 transfer push

first_imgEverton chief under-23s scout Jamie Hoyland is working hard to add to David Unsworth’s squad this summer.Sheffield Wednesday striker George Hirst is interesting Everton.And the Liverpool Echo says Hirst finished this month’s Toulon Tournament as joint top scorer with four goals and was named in the team of the tournament.Everton are looking to bolster their title winning u-23s squad this summer, with Queens Park Rangers’ Josh Bowler also a target.Newcastle United defender Lewis Gibson is another on the Blues’ wishlist.last_img

INSIDER: Real Madrid want immediate deal for Real Betis midfielder Dani Ceballos

first_imgReal Madrid are weighing up a move for Real Betis midfielder Dani Ceballos.Ceballos is viewed at Real as a long-term successor for Luka Modric.Pundit Eduardo Inda said on El Chiringuito that Real are serious about signing Ceballos.He revealed: “The management of Real Madrid is in love with Dani Ceballos and he is a signing that could be done, would be loaned to Betis at least one more season because he is 20 years of age.”Real Madrid is waiting for Modric to age to give Ceballos a boost and it would be a very economic operation.”last_img

Made to Stick Week: Finding Your Core aka Sweet Spot

first_imgYears ago, my dad once gave me some really good advice about relationships – stick with people who bring out the best in you. Better yet it should work both ways – that you bring out the best in the other person too. I wish I’d followed this wise counsel my whole life. Don’t worry, you haven’t stumbled upon Dr. Phil’s blog. I’m getting to my point, and the theme of my blog for the next week.When we’re thinking about how to market ourselves as organizations, we need to think about what’s best in us, and how it matches with what our audience wants. I put up the following nifty little diagram a long time ago, but it is worth running again. It shows that you want to focus all your efforts on the marketing front – and the organizational front – on the intersection between:-What your organization focuses upon (which is hopefully what you’re good at)-What you do better than anyone else (what is completely unique about you)-What your audience cares aboutI think we’re pretty good at identifying the first two but we tend to forget that third circle. PLEASE ADD THE THIRD CIRCLE TO ALL OF YOUR STRATEGIC THINKING. Ron of BrandCurve posted a comment this week about email that takes it a step further – not only should you add the circle, he says you should then start a conversation. I agree.I think the real issue behind email effectiveness [all marketing, I’d say — KA] is the consumer’s willingness to participate and receive that mail [message]. Intrusive, one-way, monologue-like messages where the consumer has no say – are sure to stay closed! We want a relationship with our target audiences, so to have that relationship, we need to not only think about ourselves but also how we intersect with them. We need to bring our audience back into the picture. The center of this diagram is our sweet spot, in our relationship with our audience but also for our organization in all we do. It’s what will bring out the best in us!I am focusing on this sweet spot, which is based on the work of some branding folks and which is related to Jim Collins’ hedgehog concept, because it’s also at the core of the best marketing book that I have read in a very, very long time: Made to Stick. I am so enamored with this book, I am going to be blogging about it all week. It’s Sticky Week here at my blog.One of the main points of Made to Stick is that simple, core concepts are what stick in people’s minds and guide whole organizations, and I think this is a useful way of viewing the idea of the sweet spot. The authors of Made to Stick call the process of identifying this essence, “finding your core.” So what is your core, aka your sweet spot? If you stuck to it – and only it – in deciding what to do and what to say, you might find yourself with a renewed sense of focus and heightened impact. The books says Southwest Airlines succeeds in large part as an organization because it knows its sweet spot is low fares. Every decision is weighed against this organizing principle — will this lower fares?Much more to come.last_img read more

Be Your Donor Day

first_imgCall your switchboard and see what happens when you ask for help or information.Call your 800 number, if you have one, and ask some average questions and make a donation.Send an email to your nonprofit’s donor services department (if you have one) and see if you get a cordial and timely response.See how many seconds it takes a friend to find out how to donate on your web site – and then how long it takes to actually do it.Donate to your own organization so you see how your thank-you notes arrive (if they arrive) and how you’re treated. It could surprise you. Fixing customer service and donor relations issues such as these are of course better done late than never, but it would be best if you are proactive enough to make a change before there’s a problem. Don’t let your great cause and all of the great work you do go to waste as you cut a few quick corner corners around basic customer service. I used to be Donor Services Supervisor for a large nonprofit, which meant my department was largely responsible for how donors were treated. A month into my new job (and I’m embarrassed it took me so long), I gave a small donation via our 800 number and was horrified at how badly it was handled. After fruitless attempts to improve the service, I ended up firing the outside firm that handled the 800 number and found some far better people. The lesson stuck. I’d like to declare today (any day that you are reading this) “be your donor day.” Pretend you are one of your donors or a prospective donor and do the following: last_img read more

Appointment of MHTF Director

first_img ShareEmailPrint To learn more, read: Posted on February 27, 2009November 13, 2014Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to email this to a friend (Opens in new window)Click to print (Opens in new window)EngenderHealth Announces the Director of the Maternal Health Task Force– Ann K. Blanc, Ph.D. –After a thorough search for the new Director of the MHTF that attracted an amazing array of high quality candidates, EngenderHealth is thrilled to announce that Dr. Ann Blanc has accepted the position. The official press release describes Ann’s impressive qualifications and vision for leading the MHTF. I am certain that all in the maternal health and allied fields will be as excited as we are to support Ann in her work on the MHTF.From this point forward, Ann will be the main contact for the MHTF and she will blog regularly in this space. I look forward to contributing to the MHTF online as and when I have something to add!Best,AnaShare this:last_img read more

Midwives Can Significantly Reduce Maternal Mortality, But They Need Support

first_img ShareEmailPrint To learn more, read: Posted on May 5, 2016May 4, 2018By: Kayla McGowan, Project Coordinator, Women and Health Initiative, Harvard T.H. Chan School of Public HealthClick to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to email this to a friend (Opens in new window)Click to print (Opens in new window)In honor of International Day of the Midwife, I sat down with Rima Jolivet, our Maternal Health Technical Director, for insight into her experience as a certified nurse-midwife as well as her thoughts on the current and future landscape of midwifery.How did you first become interested in the field of maternal health and midwifery?RJ: I got interested in midwifery because my son was born in the U.K., in the National Health Service system, where midwifery is standard of care for low-risk women. I arrived there about seven and a half months pregnant and was funneled into midwifery care because I was young and low-risk. And I thought it was amazing. I thought the system was organized in a very different way from our [U.S.] system. It seemed to me that it was organized around the needs and preferences of women and families for the most part. Although it wasn’t fancy, it was very much oriented toward being people-centered. I had a great experience and it made me want to make that kind of care available to more women.What is it like being a midwife? Could you tell me a bit about the challenges as well as some of the rewarding aspects of the career?RJ: What I did not expect about being a midwife is that in the U.S., midwifery is not only a profession, but also sort of a political struggle, because the midwifery model of care is not the standard of care. Part of being a midwife in this country is being a political activist for the midwifery model of care, which I didn’t expect. The midwifery model of care is evidence-based, centered on respectful care, and yet, there’s a lot of struggle to implement it because of structural and ideological differences. There are certain interventions or choices – for example, vaginal birth after Cesarean section or vaginal breech delivery when the circumstances are appropriate, or delivery outside of the hospital – that are very much supported in other systems, and all cadres work together to make those as safe and effective as possible. That’s not the case here. There’s a lot of battling about whose evidence is better, and who’s right, as opposed to working together to make choices that women want available, safe, and effective. Midwives attend about 12% of all vaginal births and 8% of total births in the U.S., so it’s not the mainstream approach, although it’s very much supported by evidence.What are some of the barriers midwives face in providing quality care? RJ:  There has been a series of midwifery strategy meetings going on recently, co-led by WHO, the International Confederation of Midwives (ICM), White Ribbon Alliance, and USAID, and the WHO presented a body of research on barriers and challenges for midwives to practice quality midwifery care. The research describes challenges in three domains: economic, professional, and social. It lays out patterns of economic discrimination that mirror gender inequality in the workplace; the professional area has to do with lack of professional legitimacy, authority and respect; and the social domain has to do with how midwives are perceived, their social status, as compared to other providers.RJ: One challenging issue is that there are many different definitions of midwives, and even the idea that other types of health workers can provide “midwifery care.”  The ICM has been promoting a standard definition of the midwife. Professional groups in countries are working to meet this definition. For example, in the U.S., there’s been a big push by direct entry (or “lay”) midwives, who are not nurse midwives, to meet ICM and other criteria for a qualified maternal health provider and to obtain legal licensure in all the jurisdictions of this country. In the last decade, there’s been a lot of progress for certified professional midwives. There have also been great strides in the attempts to bring all of the kinds of midwives together under one big tent, to work together in coalition.What would you say is the biggest misconception regarding the field of midwifery, either here in the U.S. on in low-income settings?RJ: In the U.S., there are a lot of misconceptions about midwives and their scope of practice, for example the idea that midwives only attend out-of-hospital births or that you can’t have an epidural with a midwife or that midwives aren’t well trained. A lot of people don’t know that midwives in the U.S. provide the full scope of women’s health care, including contraception and family planning, and routine gynecology. Similar misconceptions may also exist in low- and middle-income countries where midwives are sometimes perceived as unqualified.According to the Lancet series on midwifery, universal coverage of essential interventions that fall within the scope of midwifery practice (including pre-pregnancy, antenatal, labor, birth, and postpartum care and family planning) could prevent 83% of all maternal deaths, stillbirths, and neonatal deaths. This is monumental! Could you explain this a bit? What are some of the most significant ways midwives can save the lives of moms and babies? RJ: Nearly all essential life-saving interventions are within the scope of practice of midwives, and if there were enough midwives to ensure universal coverage of those interventions, that’s how the lives would be saved. It’s a high value, relatively low-cost investment in midwifery. It’s a cost-effective solution if it were implemented and scaled up.Could you tell me about the role of midwives in achieving the Sustainable Development Goals (SDGs) and meeting the strategies toward ending preventable maternal mortality (EPMM) targets?RJ: EPMM takes a very broad approach to maternal health and survival, which includes a focus on health system strengthening to ensure equitable access to high quality care for every woman and baby. As we just discussed, achieving this means addressing the workforce issues in every setting to be sure there are enough qualified midwives, themselves a high-quality, cost-effective solution, working in functional, well-equipped care settings. Effectively scaling up midwifery care will help achieve the SDG/EPMM targets. Midwives have the capacity and the potential to really contribute to mortality reduction. But they need the support of the enabling environment to do that: more midwives need to be trained so there are sufficient numbers, and attention is needed to ensure the availability of sufficient, functional facilities, with good referral systems and essential commodities. In lots of low- and middle-income countries, midwives are the tip of the spear, and all of the burden is on them without the enabling environments they need to ensure quality of care. The studies commissioned by WHO highlight the gender dimension of midwifery. Midwives and nurses tend to be women, and as frontline workers they do not receive as much respect as physicians, so their status within health systems is perceived as lower and they are poorly represented in leadership and decision-making positions. They bear an inordinate burden of deficient health systems without the agency to effect change. They are at the front line without the necessary materials and protections: commodities, infrastructure, support, and respect.According to the UNFPA, of the 73 countries that make up 92% of all maternal and newborn deaths in the world, only 4 have a midwifery workforce sufficient to meet the universal needs for reproductive, sexual, maternal, and newborn health. How do you think the global health community can scale up midwifery programs to ensure adequate human resources and quality care?RJ: There are issues of education and training of midwives, as well as their distribution in the workforce (recruiting, retention, and getting midwives where they’re most needed in sufficient numbers). But if the working conditions are as difficult as they are in many high burden countries, how do you sell that? It can be a hard sell.The ICM has a new resource called the Midwifery Services Framework (MSF), which helps countries interested in strengthening midwifery go through a process to look at their need, starting with the question, “What is the essential service package that all women should get?” From there, the framework walks decision makers through a process to identify how many of those interventions could be delivered by midwives, how many midwives would be needed to provide coverage of those interventions to all of the women in the country, and then what that implies in terms of need to scale up education programs and training for midwives. The MSF walks stakeholders through that entire workforce development cascade based on a rational decision-making process to analyze the need.The theme of IDM 2016 is “Women and Newborns: The Heart of Midwifery,” and the International Confederation of Midwives is asking midwives to share their stories on social media. How would you complete this sentence, “I am a midwife, this is what I do…”?RJ: For me, this goes back to the reason I became a midwife. What midwives do (and as a midwife, this is what I try to do) is to put women and families at the center of all we do…including health care planning, implementation, and continuous improvement to better reflect the needs, values, and preferences of the people the health system is for.Where do you see the future of midwifery?RJ: I see midwifery in the future respected and acknowledged as the global standard of care, with all of the support and the enabling factors needed to bear that standard in the areas of education and training, workforce protections, and adequate infrastructure, commodities, team-based professional support and functional referral systems.—To learn more about the state of midwifery around the globe, read our roundup: #IDM2016: Key Resources for Midwifery!Join us in celebrating International Day of the Midwife! Follow along on Twitter by using #IDM2016Share this:last_img read more

Recommitting to Maternal Newborn Health at WD2016

first_img ShareEmailPrint To learn more, read: Posted on May 17, 2016June 23, 2017By: Jacquelyn Caglia, Associate Director, Women and Health Initiative, Harvard T.H. Chan School of Public HealthClick to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to email this to a friend (Opens in new window)Click to print (Opens in new window)The 4th Global Women Deliver Conference opened with a roaring start in Copenhagen, Denmark on Monday afternoon with more than 5,500 delegates from over 150 countries. At such an extensive global gathering, it can be difficult to choose which sessions to attend. Interested in learning more about maternal newborn health at WD2016? We’ve compiled a list of key sessions to attend throughout the week!TUESDAYHow Parental Depression Impacts Child Development10:30 – 12:00 in Room B5-2Little consideration is given to the mental health of young women during and after pregnancy. This session will examine the cultural factors that shape this norm and develop strategies to strengthen the psychological aspects of perinatal health care services in order to increase the personal agency of young women.Prevention of Mother-to-Child Transmission on the Edge of an AIDS-Free Generation13:30 – 14:30 in Room C1-M3While progress has been made toward the goal of reducing new pediatric infections by 90%, HIV continues to be a leading cause of under-5 and maternal mortality. This session will address the challenges and solutions for achieving an AIDS-free generation.Private and Public Partnerships to Tackle Gestational Diabetes – Sponsored by Novo Nordisk13:30 – 14:30 in Room B3-1Nearly 830 women die every day in relation to pregnancy and childbirth—75% of these cases consist of preventable complications that can be linked to diabetes. Testing for diabetes during pregnancy is crucial to improving mother and child health. PSI, JHPIEGO, and FIGO will kick off a lively debate.Infertility: Impact, Issues, and Solutions15:00 – 16:00 in Room B3-2Although millions of women have an unmet need for modern contraceptives, infertility affects 15 to 25% of heterosexual couples worldwide. Speakers will address the reproductive rights issue of childlessness, which can be medically, psychosocially, and economically devastating for both women and men.Working with Faith Leaders on Sexual and Reproductive Health and Rights15:00 – 16:00 in Room C1-M3By acknowledging sexual pleasure and mutual respect as important rights, religious leaders and faith based communities are pushing a progressive SRHR agenda. Learn how their proactive approach is preventing gender-based violence.Whose Business Is it Anyway? Tapping Local Businesses to Improve Maternal Health – Sponsored by MSD for Mothers15:00 – 16:00 in Room B4-5By taking a page from the private sector playbook, healthcare providers are optimizing health outcomes for women and communities. Expert panelists will discuss successful examples of how entrepreneurs and healthcare providers are embracing business principles and market forces to deliver affordable, quality care while sustaining and growing a thriving business.WEDNESDAYInnovations to End Preventable Preterm Birth and Stillbirth by 203010:30 – 12:00 in Room C1-M0Ending preventable preterm and stillbirths by 2030 needs effective interventions and advocacy. This panel of global and country experts, as well as people personally affected by preterm and still born babies, will engage participants in role play and discussion to highlight the extent of the problem.The Female Face of Communicable Diseases10:30 – 12:00 in Room B3-2When it comes to communicable disease, women are both the recipients and providers of care. Learn about the different individual, community, and programmatic solutions—particularly those spearheaded by women—that are increasing access to communicable disease services.She Deserves Better—Innovating to End Postpartum Hemorrhage13:30 – 14:30 in Room B4-1Globally, we’ve made great progress in reducing postpartum hemorrhage—the leading killer of new mothers—yet much work still remains. Innovation is critical to overcoming current challenges to delivering quality PPH care and achieving SDG 3.1. Bring your thinking caps and help develop approaches to end preventable deaths caused by postpartum hemorrhage.Investing in Community-Based Approaches to Strengthen Primary Care – Sponsored by Philips13:30 – 14:30 in Room B4-4The aim of this session is to highlight and discuss the importance of investing in Primary care in developing markets. This session (50 min) envisages an objective noncommercial panel discussion with moderator—starting with short statements by panel members and then moving to questions and discussion. Existing or new solutions will be part of this.The Forgotten Challenge: Maternal and Newborn Morbidity15:00 – 16:00 in Room B3-1What can overburdened health systems do to reduce maternal/newborn morbidity? A young Bangladeshi midwife will share linkages between country-of-birth and newborn morbidity, while a West African physician shares his experience tackling maternal/newborn complications at a busy urban hospital.Young People, HPV, and Cervical Cancer15:00 – 16:00 in Room C1-M2Stopping the spread of cervical cancer will require a new care delivery platform— one that recognizes the linkages between different health needs and services. Learn how the Ebola epidemic in West Africa provided valuable insight on integrated programming and how HPV vaccination of adolescent girls can help reach this under-served population.Breaking the Silence Around Missteps, Mistakes, and Failures15:00 – 16:00 in Room B4-4The public health community is risk averse. Funders see initiatives that falter as bad investment decisions. Researchers write papers about successful interventions, not the unsuccessful ones. Implementers cover up failures, which only leads to repeated mistakes. It’s time to for us to embrace failure for what it is—an invaluable learning experience.THURSDAYCompassionate and People-Centered Care: Why We Need It13:30 – 14:30 in Room C1-M0Respectful maternity care is a woman’s right, not a luxury. Ensuring that women are not only satisfied with their care but have a positive birth experience can be the catalyst to ensuring they survive and thrive.Breaking Barriers to Breastfeeding: Supporting Families in Today’s Economy13:30 – 14:30 in Room B3-2How much do you know about the benefits of breastfeeding? This panel will showcase the universality of breastfeeding as well as the common challenges that breastfeeding women face. Get ready to test your knowledge and be part of the call to increase investment in breastfeeding.Check in with the MHTF at Women DeliverJoin us in Copenhagen and online!Attend #MomandBaby in the SDG Era: 10 Actions We Can TakeWe’ll be in the Speaker’s Corner on Wednesday, 18 May; 13:10 – 13:25 for a special conversation on the 10 actions we must take to achieve the SDGs for women and newborns with Koki Agrawal, Stephen Hodgins, and Ana Langer.Visit The MHTF BoothCome see the MHTF team, learn how to stay up-to-date on maternal health news, research, and innovations and find out more about the Women and Health Initiative! Look for us in the exhibit hall at booth C3-018.Follow Along on TwitterWhether you’re attending the conference or participating from home, follow @MHTF as we tweet from sessions, discussions, and events. Join the conversation using #MomandBaby, #WD2016, and #WomenDeliver.Share this:last_img read more

What’s Age Got to Do with It?

first_imgIt’s been difficult these days for workers of all ages to find work, but older workers have faced particular challenges, according to this week’s Bloomberg Businessweek. More than any other age group, older workers have remained unemployed for ninety-nine weeks or more, according to the U.S. Department of Labor, and one in every three seniors earn less than $22,000 a year, according to the National Council on Aging. My own academic specialization was in public policy for the aging, and I know that older workers often come up against ageism. You’d think older workers would be valued for their experience, but some prospective employers can be skeptical about an older worker’s technical skills. At the same time, older workers can overcome some challenges to finding work by using their long-running networks and revamping their resumes. Wendy Enelow, co-author of Expert Resumes for Baby Boomers, suggests highlighting the most recent fifteen years of work on your resume. For those who’d eventually like to land a full-time job, signing up to work through a temp agency might be a good bet—one temp agency saw as many as forty percent of their temps hired as employees. We know some even offer health insurance. What have your experiences been? Are you freelancing because you were forced out by ageism? Or did experience give you the wings you needed to fly solo? (photo by Horia Varlan, via Flickr)last_img read more

Use this big business account management tactic to boost business

first_imgThis is a post from a member of the Freelancers Union community. If you’re interested in sharing your expertise, your story, or some advice you think will help a fellow freelancer out, feel free to send your blog post to us here.Having “come up” in Corporate America, when I embarked on my freelance career I took it for granted that everyone else running a freelance business inherently understood the basic tenets of account management. As I began to spend more time on freelance forums, I realized the path to freelancing can take many forms—rarely a straight line from office job to home office, with many either moving directly into freelancing as a first-foray into the working world, or coming from completely unrelated fields to land on a specific business niche.One of my unique selling propositions (USPs) is my ability to leverage the discipline and flexibility I gained from working in a corporate environment—tight deadlines, design-by-committee, office politics, ego massaging, compromise and much more—to deliver high quality work in an on-time, on-message and on-budget manner.The biggest of these disciplines is skillful follow-up. The fact is, if you’re trying to land more sophisticated and higher-paying business clients, you need to operate your business more like they do. Incorporating effective follow-up (not too much, not too little) can help position you as a consummate professional worthy of landing that big account.Follow up, Follow up, Follow upTo many, follow-up in its many forms is an inherent best practice, but a surprising number of practitioners skip this step, feeling like they’re “bothering” clients and prospects, or, frankly, skipping it to save time or effort.I promise you that mastering the art of effective follow-up will pay exponential dividends. What defines effective follow-up and how can you incorporate it into your freelancing practice?There are a few points along the client’s lifecycle that provide the perfect opportunity for follow-up. Here are some key times to follow up that you may not think about:After you’ve responded to an inbound inquiry from a prospectYou’ve answered the prospect’s initial inquiry and then it’s crickets for the next couple of days… weeks… months…forever.Don’t throw your hands up! There was a reason that client reached out to you; it’s now your job to dig deeper to find out what challenge they were trying to solve. Don’t automatically assume something you said put the prospect off. There are potentially many reasons why prospects get cold feet, and while sometimes it can be due to pricing concerns or other reasons related to your services, quite often busy professionals are just that: busy.Make it your best practice to always think about how you can add value by making your prospects’ and clients’ jobs easier. You can help facilitate your busy prospect’s search for a new partner by proactively prompting them to make a decision.The simple act of sending an email a few days after the initial response to ensure they received the requested information and to ask if there are any other questions you can answer will often net you a grateful response for reminding them to get this particular task done—and they’ll appreciate your eagerness and organization.After you’ve been rejectedWhile this is a bitter pill to swallow, your follow-up efforts here will either net you answers you can use to improve your services or can even save the account.I once had an agency client that regularly hammered me with jobs suddenly go silent. Since it was summer, I first assumed it may just have been the summer slump. Putting my marketing hat on, I crafted a summertime promotion to existing clients offering a discount to keep work flowing in. When my efforts still did not get a response from this particular client, I swallowed my pride and reached out directly to the president letting him know I was checking in to see if I had displeased him in some way, offering a 50 percent discount on the next project to make it right.Within five minutes, I received a reply explaining that due to a miscommunication between one of their account managers and me regarding a project, they had experienced an issue with one of their clients. I was grateful for the opportunity to explain my side of the story and as a bonus, the agency agreed we could work together again.Along the same lines, when bidding for a new project, never skulk away after you’ve been rejected. First and foremost, thank the prospect for the opportunity and their time. Second, ask what you could have done differently, and third, ask for another opportunity. What’s the worst that can happen?The moral of this story is to always be searching—never assume anything. Always be searching for projects, clients, answers and information that you can use to build your business—even if it stings.When you’ve shipped the project off and now it’s radio silenceYou’ve completed the project and shipped it off—it’s Miller Time, right? Not so fast. Even if you’ve been paid promptly, if you haven’t received any feedback on your work from the client, you should check in. In many cases, your busy client is simply satisfied and has moved on to the next task on her to-do list, but in some cases, there could be an issue or misunderstanding that your client simply doesn’t want to address face-to-face.If you’re thinking about the long game—repeat work and referrals—you need to sniff out and address any dissatisfaction before it escalates. Besides, checking in with your client after shipping off a project is a great way stay top-of-mind with them.Final ThoughtsAs small business owners we wear many hats, but never let a lack of time keep you from implementing a disciplined follow-up routine. And, while it’s important to maintain a constant and open line of communication with prospects and clients, it’s equally important to know when to cut the line.There’s no set-in-stone formula for just the right level of follow-up, but with practice and testing, you’ll gain the confidence needed to lose your fear of constructive criticism and to fine-tune your senses to pick up on subtle queues that tell you when you may be becoming annoying.Tiffany Taylor specializes in B2B technology and financial services writing, turning complex concepts into engaging content your clients and prospects want to consume.last_img read more

A brief intro to accident insurance

first_imgAccidents happen all the time. That’s why we’ve partnered with Trupo to offer freelancers access to curated benefits like accident and specified disease (critical illness) insurance. For many of us, if we get hurt then we’re out of work. If we’re unable to visit our clients, use our equipment, or even easily commute then we lose out on paychecks. For example: if a photographer breaks his hands, he can’t use his camera. If a consultant can’t walk, she can’t meet with her clients. That is why accident insurance is so important for freelancers. It can pay you the benefits directly, allowing you to use them however you want. Say you take a spill on your bike and break your leg. How are you going to get around the city or drive a car? You can use your accident insurance payout to cover your newly accrued cab fare. It can cover an x-ray, an ambulance ride, your groceries, and even your rent. It’s important to cover all your bases and protect yourself from the unexpected. Stuff happens, but it doesn’t mean you have to lose your savings over it. Get a curated accident plan for your freelance life.The policy has exclusions and limitations which may affect any benefits payable. Accident insurance is underwritten by The Paul Revere Life Insurance Company, Worcester, MA. ADR1244-2019last_img read more

Lights Out: A’s Beat Yanks, 5-1

first_imgOAKLAND, Calif. – A partial power outage with the outfield lights at the Oakland Coliseum put a small shadow over the Athletics and the New York Yankees on June 14.Scott Kazmir and the A’s never gave the Yankees offense any kind of daylight when play resumed.Kazmir pitched another gem and two relievers pitched perfect ball the rest of the way as the A’s handed the Yankees a 5-1 loss following the Oakland Coliseum’s latest maintenance problem.The game was stopped for 38 minutes in the middle of the fourth inning because of an outage to the panel of lights above left field. The A’s said the circuit breaker turned off and had to be manually reset, while players from both sides said that the lights never initially turned on.Yankees Manager Joe Girardi said he first noticed the issue in the second inning but didn’t mention it to umpires. “I was saying something to our guys, you know, ‘Are those lights always off?’” Girardi said. “They were never on, which makes me wonder why someone didn’t notice who is here every day.”New York’s four-game winning streak ended because of its own errors. Two passed balls by backup catcher John Ryan Murphy, who was inserted in the lineup after Mark Teixeira was scratched with what he called a spasm in his midback, helped Oakland score twice in the fifth.But the delay surely didn’t help Hiroki Kuroda (4-5), who compared the stoppage to a rain delay. He allowed four runs and five hits in 4 2-3 innings. That included a perfect fourth after the delay before he lost his rhythm in the fifth — and so did his catcher.“The fact that I couldn’t protect (the lead) was really frustrating,” Kuroda said.Kazmir (8-2) allowed one unearned run and three hits in six innings for his third straight win. Dan Otero pitched two perfect innings before Sean Doolittle closed out the Yankees in the ninth.Kazmir stayed warm in the clubhouse during the delay and then threw a simulated inning in the bullpen, which wrapped up just as the lights came back on. “It worked out perfectly,” Kazmir said.Brian McCann was switched from catcher to first base after the Yankees took Teixeira out about 30 minutes before the game. Murphy moved into the catcher’s spot.Eric Sogard walked, advanced to second on Coco Crisp’s single and moved to third on Murphy’s first passed ball. Sogard scored on John Jaso’s groundout, and Crisp came home on Murphy’s second passed ball to put the A’s up 4-1.After being held out of the June 13s game to rest his sore right ankle, Sogard came through at the plate and in the field.Sogard lined a two-out, two-run single to center to give the A’s a 2-0 lead in the second, and he cut down Kelly Johnson at home after fielding a grounder by Jeter in the fifth.New York scored its only run in the third when shortstop Andy Parrino sailed his throw to first on Derek Jeter’s grounder. Parrino got the run back when he hit an RBI double in the sixth.But the latest maintenance issue at Oakland’s dual-purpose ballpark overshadowed the Kazmir’s latest gem and anything else the A’s did on the field.The aging Coliseum, which is shared with the NFL’s Oakland Raiders and is the only stadium in the country still home to teams from both leagues, has had multiple plumbing problems the past two years.The A’s have been trying for years to move to a new ballpark, including in San Jose, which the San Francisco Giants contend is part of their territory.The A’s are in the process of negotiating a new lease at the Coliseum, which opened in 1966, though it’s unclear what — if any — facility upgrades will be included in a potential deal. “That’s the Coliseum for ya,” Sogard said. “That’s why we love this place. Never know what you’re gonna get.”(ANTONIO GONZALEZ, AP Sports Writer)TweetPinShare0 Shareslast_img read more

Japanese Baseball Scandal Grows

first_imgTweetPinShare0 Shares TOKYO — A gambling scandal has hit Japanese professional baseball at the worst possible time.Just days before Japan’s version of the World Series begins and as baseball is vying to get back in the Olympics, the sport has been hit by an ugly incident involving the most popular team.Nippon Professional Baseball announced on Oct. 21 that two more pitchers from the Yomiuri Giants had bet on professional baseball games.The announcement follows revelations two weeks ago that Giants pitcher Satoshi Fukuda had bet on games involving his team as well as Major League Baseball.Fukuda did not appear for the top team this season, so there is no suspicion that he fixed games, but gambling is a violation of NPB’s charter.Yomiuri President Hiroshi Kubo said pitchers Shoki Kasahara and Ryuya Matsumoto admitted to gambling on baseball, but have not been involved in any game-fixing.“This is extremely regrettable,” NPB commissioner Katsuhiko Kumazaki said. “Baseball holds a special place thanks to the support it has had for a long time from many fans.”According to the Giants, Kasahara had bet on 10 professional baseball games between April and October last year and also gambled on high school baseball games. Matsumoto bet on more than 10 games between June and October last year.Fukuda bet on 10 NPB games and 10 major league games in an attempt to win back over $8,000 he lost gambling on high school baseball games in August.The Giants have launched an investigation and consulted with police on the matter as gambling on pro sports is illegal.Baseball and softball have been out of the Olympics since 2008, and their joint bid to be included in the Tokyo 2020 Olympics had been considered a virtual certainty because of the popularity of those sports in Japan.However International Olympic Committee Vice President John Coates doesn’t think the scandal will harm that cause.“This is a problem that is frowned on in sports in Japan and it’s not going to effect the decision to be taken with baseball,” Coates said at an IOC “project review” of Tokyo’s Olympic preparations last week.The Central League champion Yakult Swallows will play the Pacific League champion SoftBank Hawks in the Japan Series starting on Oct. 24.(JIM ARMSTRONG, AP Sports Writer)last_img read more

Dani Alves: Jesus the ‘new Ronaldo’

first_imgBrazil Dani Alves: Gabriel Jesus is Brazil’s ‘new Ronaldo’ Matt Dorman 08:48 11/14/17 FacebookTwitterRedditcopy Gabriel Jesus - cropped Getty Images Brazil England v Brazil England Friendlies Gabriel Jesus is “already great” and can reach the heights of Brazil’s second-greatest goal-scorer, according to Dani Alves. Dani Alves has anointed Brazil team-mate Gabriel Jesus as “the new Ronaldo” ahead of Tuesday’s friendly against England at Wembley.Manchester City striker Jesus scored his eighth international goal in last week’s 3-1 win over Japan and appears set to play a key role at Russia 2018.READ MORE: EXCLUSIVE: Willian | Neymar moved to tears | EXCLUSIVE: Renato AugustoThe 20-year-old Palmeiras product has already netted seven goals in his first full Premier League campaign, enough to convince Alves of his claims as the heir to the former Real Madrid legend. Editors’ Picks Lyon treble & England heartbreak: The full story behind Lucy Bronze’s dramatic 2019 Liverpool v Man City is now the league’s biggest rivalry and the bitterness is growing Megan Rapinoe: Born & brilliant in the U.S.A. A Liverpool legend in the making: Behind Virgil van Dijk’s remarkable rise to world’s best player And the Paris Saint-Germain full-back, who will captain his country on Tuesday, is adamant Jesus will not be affected by the comparison.”I wasn’t joking when I called him the new Ronaldo. They have a similar drive,” Alves said at Brazil’s pre-match press conference.”He’s already great and will get even better.”For all that he’s done, all that he’s achieved, there’s no pressure. He’s doing what he loves.”Alves’ comments received support from Brazil boss Tite, who is hoping to build the Selecao around its young star.”Any player of Jesus’ level really needs a team behind him,” the manager said.”An athlete of that level can only shine with the team and that’s what we’re hoping for here.”Manchester City should be very happy with Palmeiras, who formed an athlete who was already prepared. He had a natural fluency when he arrived [in England].”Brazil are expected to field a full-strength team against Gareth Southgate’s side, with Philippe Coutinho tipped start despite sitting out Liverpool’s last three matches.last_img read more